Reviews

Decades of Reliable Service

Since 1977, countless homeowners have welcomed Moody Heating & Air Conditioning into their homes not just as on-time contractors, but as lifelong comfort partners. We put service and character first, so our customers can trust us to provide honest, effective service and transparent pricing every time, with the utmost respect for their time, their property, and their comfort. With our maintenance and service programs, our customers have enjoyed comfort that’s not only consistent and effective but energy-efficient and less prone to breakdowns.

See what our loyal customers have to say about the benefits of partnering with our Wichita team, then call (316) 444-1019 or send us a message online to meet our friendly, experienced technicians and learn more about everything we can do for your home!

  • Google Reviews
  • I Will Definitely Use and Recommend Them.
    I called Moody to get a second opinion after being told I needed a heat exchanger in my furnace. Mark sent their service tech Jeff to check out the problem and he was very thorough, explained everything he was doing and why. After cleaning the furnace (which supposedly had been done by another company 4 days prior) and checking all elements, I have had no other problems. I was very impressed that they didn't "guess" at the problem. They saved me time and money and fixed the problem. I will definitely use and recommend them.

    - Barbara K.

  • Will Definitely Use It Again!
    Responded same day, professional, excellent customer service; the job was completed in 48hrs of initial contact. They cleaned my A/C unit and repaired the wiring, he did not rush the job, gave me a good tip on how to protect my A/C unit from my dog who can also be harmed. Will definitely use it again!

    - Jeanine P.

  • Got the Job Done Well.
    Moody's did what they promised. Providing good service @ a fair price. They showed up on time, explained what they would do, got the job done well.

    - Glenn D.

  • They Were Quick, Friendly, and Professional When Installing Our New Units.
    Drew was easy to work with and helped us pick the right unit for our home. Cole and Preston were quick, friendly, and professional when installing our new units.

    - Sarai B.

  • Would Recommend.
    Good company would recommend. Busy for my schedule.

    - Michael K.

  • Gave the Service I Expected.
    They provided the product I asked for. Gave the service I expected. Where here when they said they would be. Adapted their product to fit my environment.

    - Paul D.

  • They Are Fast and Efficient.
    I love Moody Heating and Air. I would recommend them to anybody! My home warranty company dispatched them out a couple of months ago to fix the capacitor and I will never use anyone else. They are fast and efficient. I just had to call them back out as I got home during my lunch break and my house was warm. Before I even got off the phone with Rebecca she had someone on the way. This time it's the compressor and even though it's not a quick fix I have full confidence they will be back out as soon as they get one ordered. Just a tip if you have a home warranty... make sure you call them and get someone on the phone. You CAN request Moody Heating and Air and they will dispatch a work order directly to them. Otherwise, the home warranty company will just dispatch whatever company is next on their list.

    - Jana V.

  • We Always Recommend Them to Anyone
    We have always had a positive experience with Moody Heating and Air. The technicians are always polite and informative. We always recommend them to anyone looking for heating and air services.

    - Sheila R.

  • They simply ROCK!
    It was 3:30 pm on a Wednesday afternoon. I was just about to walk upstairs when noticed something that caught my eye. I flipped on the light in the utility room and my heart dropped out of my chest. There was a small pool of water underneath my water heater. My mind instantly raced as I recalled an episode of the Soprano's... where Tony's hot water tank sprung a leak and flooded his entire basement. The first company that came to mind was Moody. I've been doing business with them for the past few years... and their service is amazing! Their technicians are first class and they pay attention to details. I called them up right away. Within the next 15 minutes, I was scheduled to have a new hot water header... within the next 24 hours! I went to sleep that night hoping the leak would not get bigger. When I checked it in the morning it was still small... whew! A few hours later... Moody installed the new hot water heater, and we were back in business. I would highly recommend using Moody for all your heating and air needs. They simply ROCK!

    - Chris K.

  • I'm Very Comfortable With His Suggestions & Work.
    William is always good to have for these service checks. He is knowledgeable, efficient, believable & I'm very comfortable with his suggestions & work.

    - Mickey M.

  • Knowledgeable, Professional, Thorough, and Reasonably Priced.
    Excellent service. Moody installed the original construction & has had the same people out for service & repairs that were involved in the construction. Knowledgeable, professional, thorough, and reasonably priced. Would not hesitate to recommend Moody to anyone. Especially with a ground source heat pump system!

    - Joe F.

  • I Highly Recommend This Company!
    Our air conditioner stopped working and our home warranty selected moody for the repair. They were very polite and professional while being direct about what the AC needed. When I called to schedule the cleaning that desperately needed to be done, I let them know we are still pretty green to home maintenance. They set us up with a yearly plan that was only $70 more than just the AC cleaning that covers both AC and Furnace cleaning each year. We are very happy with this option. It's nice to know our appliances will run better and longer with regular maintenance now. I highly recommend this company!

    - Krystal J.

  • Moody Really Cares About Its Customers!
    Moody Heating and Air Conditioning at 1020 W Maple is a huge blessing, and I highly recommend them to you. My house had an old furnace, at least 42 years old, and an air conditioning unit that was way beyond its best days as well. Last fall I asked for a price quote from another company (not Moody), and the other company never even called back with their price quote after seeing how old and tough the situation might be. Even worse, during the visit of the other company they mentioned outrageous prices. And whenever I asked even a tiny question that awful man from the other company would just start either talking down to me or arguing with me, rather than giving me any answers to my questions. So, based on that awful other company (which sadly had so many shallow positive reviews which is why I called them last fall), combined with not ever getting a call back from that awful other company, I just gave up and lived with the super expensive, noisy, inefficient, slow, monstrous, and possibly deadly and dangerous out-of-date heater for the rest of this winter until now. But Moody was the exact opposite, like sunshine in a dark world! What a lucky day it was when I drove by their store during lunch break and just on the spur of the moment decided to drop in and see what they had to offer. At their personal in-home visit Moody offered me an awesome package on rock-solid equipment, which they were able to install right away while I was on spring break! Moody rose to the challenges and seemed to overcome every setback with a solution that was even better than if the challenge hadn't been there in the first place! Moody is also super honest. I immediately paid for and signed on the dotted line to get a great deal on the furnace and air-conditioning unit that I needed, just in case the deal went away, but Moody never even deposited the check until the work was done, which they were awesomely able to schedule at my request only four days later so that I was able to have the initial visit through the total installation of everything from start to finish, all completed during my days off during spring break! Moody did not try to upsell me on anything but intelligently provided exactly what my house really needed. Overall I received rock-solid TRANE equipment from Moody with everything included, plus total installation that went above and beyond normal expectations, and found out they even provide free servicing and filters at this time next year! Moody really cares about its customers!

    - Jo M.

  • Thank you all!
    My home warranty company recommended Moody Heating and Cooling. I was skeptical because my home warranty usual selects the cheapest and I usually don't get great quality or customer service. Was I wrong! From Rebecca the scheduling agent to everybody involved in installing our new AC unit, to Dan who I believe is the owner, it was the best customer service I've received. They educated me on how NOT to get hosed by other AC companies. And how to verify what they were saying was accurate. I highly recommend this company and I pray for their continued growth! Thank you all!

    - Chad D.

  • Highly Recommended!
    Mark and his guys are very knowledgeable and provide quality lightning-fast service. I had some issues with my Nest thermostat after install at 12PM after a Furnace install from another provider. Was on the phone with Nest for over an hour with no working solutions. Nest directed me to 3 different Nest recommended installers in the area. I got a call from Mark promptly in the morning and he had guys out to my house within an hour. When they arrived they solved the problem within 5-10 minutes and made sure everything else was hooked up correctly and running properly. These guys know how to provide high-quality service! Highly recommended!

    - Thomas P.

  • Thank You So Much for Everything
    We're very pleased with the service provided by Moody Heating & Air. Dan went out of his way to explain our situation with our home warranty company, and they agreed to replace our condenser and cover most of the cost. William and the other gentlemen (I'm sorry, I didn't catch their names) were very kind as well, and completed the job in the rain! When I asked William if he wanted to reschedule due to the weather, he smiled and said, "No, I don't mind." I'm very happy with the outcome, and especially the people. Thank you so much for everything. --Vincetta & Ginger Baker

    - Ginger B.

  • Thank You So Much!
    Dan, Rebecca, and Eldon were amazing to work with! Eldon went above and beyond to make sure our furnace was working properly, and Rebecca kept in touch with us on scheduling and more. Such a pleasant experience and I would highly recommend them if you’re looking for help with your heating and air. Thank you so much! 😃

    - Johnna K.

  • I Will Definitely Use Their Company in the Future.
    These guys were great! We were having trouble with our home warranty and needed some special assistance. I explained what we needed to their GM and they accepted the challenge. Once the home warranty situation was cleared up, they were able to save us even more money than we expected. I will definitely use their company in the future.

    - Adam W.

  • I Would Be Happy to Recommend Moody to Anyone.
    Mike was very courteous and a pleasure to visit with. He explained everything to me in a way that I could understand. He was very business-like and pleasant to do business with. I would be happy to recommend Moody to anyone. I have done business with them for many years.

    - Judy B.

  • I Appreciate the Professionalism of the Technicians to Check Everything Out.
    I was concerned about CO levels. Moody's Heating made an immediate appointment and did a thorough check and cleaning of the system. I appreciate the professionalism of the technicians to check everything out. I also appreciate their willingness to answer my questions so I can do a better job of spot inspections and what potential problems to look for.

    - Brad H.

  • I Have No Complaints.
    I have used Moody for years on 2 different houses for Fall and Spring preventative maintenance. They are always prompt, courteous, and efficient. I have had 2 emergency repair services outside normal business hours that they responded to quickly and got the unit working on that visit. I have no complaints.

    - Nick E.

  • Very Happy With Moody Heating & Air Conditioning

    I recently purchased an entire Trane HVAC System from Moody Heating & Air Conditioning. They were recommended to me by a friend that has been a Moody customer for many years. Drew Leiker was excellent at providing a competitive quote and the install date was the next business day which was wonderful. The install team consisted of Ben, Cole & Patrick. They arrived on time and were truly professional and courteous. They gave me an estimated completion time which they met and did a superb clean-up. Cole gave me instructions on the new humidifier and Nexia Wi-fi thermostat. To top off the entire installation, Drew completes all of the required registrations. Very happy with Moody Heating & Air Conditioning.

    - Frank M.

  • I Am So Appreciative of Their Services and Kindness.
    Many thanks to the great staff at Moody's! They have been so helpful this summer and a great advocate for me. I am so appreciative of their services and kindness.

    - Karlee M.

  • Great Company.
    I was quoted a new customer price, however, the tech did not know that so I paid the regular price. I called the office and was told to stop by the office and I would get the difference back. I went the next day to receive my refund. Great company.

    - David F.

  • Would Highly Recommend This Company.
    Great service, Great people, fast response, would highly recommend this company. Patrick my technician who came to my house was so kind and polite in answering all the questions I had for him. He went above and beyond my expectations. (I would ask for Patrick) Rebecca at the office was so kind in answering all my questions. This company takes the time to do things right and not rush you just to make a dollar. I would HIGHLY Recommend this company and I do tell anyone who asks about a good company.

    - Pamela M.

  • Very professional and easy to work with.
    They replaced our 25-year-old Trane system with a new one. The installation took a day. Fair pricing. They didn't try to upsell us on equipment and gave us what we needed. We had 8 different contractors give us bids and we went with Moody.

    - Share X.

  • They Did a Very Thorough Examination of the Heater With Multiple Checking Points
    I ask Moody for a diagnostics on how well my heating and air conditioning unit was and they did a very thorough examination of the heater with multiple checking points. Feel confident my heater will last me until I see another spring.

    - Robert L.

  • Thorough, Friendly, and Professional.

    William services our heating and cooling unit and he is thorough, friendly, and professional. Rebecca at customer service is always friendly and professional and works appointments to your schedule.

    - Lisa S.

  • Their Service and Flexibility Were More Than We Could Have Hoped For.
    Drew did a great job of working with us on replacing our old heat pump with an efficient Trane unit. Their service and flexibility were more than we could have hoped for. I recommend them to anyone needing HVAC services or equipment.

    - Keith L.

  • I Recommend Moody to Everyone.
    Drew and his technicians did a fantastic job replacing my older heating and air system with new Trane products. They changed the ductwork to be more efficient. This business wants all businesses used to be like and should return to being. Great customer service, good value, and honesty. Drew said they weren't done until I was happy, I'm very happy. I recommend Moody to everyone.

    - Alan G.

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