Reviews

Wonderful experience! Would absolutely recommend and they will be the ones I call for any future HVAC issues!

The woman from Moody Heating and Air was so pleasant and made sure my heating issue was addressed that same day since it was SO cold outside. She was wonderful, and the technician that came to the house had everything figured out and replaced in an hour. He was knowledgeable, conscious of our space, and even gave me some tips for any future issues. Wonderful experience! Would absolutely recommend and they will be the ones I call for any future HVAC issues.

- Nicole D.

I Will Definitely Use and Recommend Them.

I called Moody to get a second opinion after being told I needed a heat exchanger in my furnace. Mark sent their service tech Jeff to check out the problem and he was very thorough, explained everything he was doing and why. After cleaning the furnace (which supposedly had been done by another company 4 days prior) and checking all elements, I have had no other problems. I was very impressed that they didn't "guess" at the problem. They saved me time and money and fixed the problem. I will definitely use and recommend them.

- Barbara K.

Will Definitely Use It Again!

Responded same day, professional, excellent customer service; the job was completed in 48hrs of initial contact. They cleaned my A/C unit and repaired the wiring, he did not rush the job, gave me a good tip on how to protect my A/C unit from my dog who can also be harmed. Will definitely use it again!

- Jeanine P.

Got the Job Done Well.

Moody's did what they promised. Providing good service @ a fair price. They showed up on time, explained what they would do, got the job done well.

- Glenn D.

They Were Quick, Friendly, and Professional When Installing Our New Units.

Drew was easy to work with and helped us pick the right unit for our home. Cole and Preston were quick, friendly, and professional when installing our new units.

- Sarai B.

Would Recommend.

Good company would recommend. Busy for my schedule.

- Michael K.

Gave the Service I Expected.

They provided the product I asked for. Gave the service I expected. Where here when they said they would be. Adapted their product to fit my environment.

- Paul D.

They Are Fast and Efficient.

I love Moody Heating and Air. I would recommend them to anybody! My home warranty company dispatched them out a couple of months ago to fix the capacitor and I will never use anyone else. They are fast and efficient. I just had to call them back out as I got home during my lunch break and my house was warm. Before I even got off the phone with Rebecca she had someone on the way. This time it's the compressor and even though it's not a quick fix I have full confidence they will be back out as soon as they get one ordered. Just a tip if you have a home warranty... make sure you call them and get someone on the phone. You CAN request Moody Heating and Air and they will dispatch a work order directly to them. Otherwise, the home warranty company will just dispatch whatever company is next on their list.

- Jana V.

We Always Recommend Them to Anyone

We have always had a positive experience with Moody Heating and Air. The technicians are always polite and informative. We always recommend them to anyone looking for heating and air services.

- Sheila R.

They simply ROCK!

It was 3:30 pm on a Wednesday afternoon. I was just about to walk upstairs when noticed something that caught my eye. I flipped on the light in the utility room and my heart dropped out of my chest. There was a small pool of water underneath my water heater. My mind instantly raced as I recalled an episode of the Soprano's... where Tony's hot water tank sprung a leak and flooded his entire basement. The first company that came to mind was Moody. I've been doing business with them for the past few years... and their service is amazing! Their technicians are first class and they pay attention to details. I called them up right away. Within the next 15 minutes, I was scheduled to have a new hot water header... within the next 24 hours! I went to sleep that night hoping the leak would not get bigger. When I checked it in the morning it was still small... whew! A few hours later... Moody installed the new hot water heater, and we were back in business. I would highly recommend using Moody for all your heating and air needs. They simply ROCK!

- Chris K.

I'm Very Comfortable With His Suggestions & Work.

William is always good to have for these service checks. He is knowledgeable, efficient, believable & I'm very comfortable with his suggestions & work.

- Mickey M.

Knowledgeable, Professional, Thorough, and Reasonably Priced.

Excellent service. Moody installed the original construction & has had the same people out for service & repairs that were involved in the construction. Knowledgeable, professional, thorough, and reasonably priced. Would not hesitate to recommend Moody to anyone. Especially with a ground source heat pump system!

- Joe F.

I Highly Recommend This Company!

Our air conditioner stopped working and our home warranty selected moody for the repair. They were very polite and professional while being direct about what the AC needed. When I called to schedule the cleaning that desperately needed to be done, I let them know we are still pretty green to home maintenance. They set us up with a yearly plan that was only $70 more than just the AC cleaning that covers both AC and Furnace cleaning each year. We are very happy with this option. It's nice to know our appliances will run better and longer with regular maintenance now. I highly recommend this company!

- Krystal J.

Moody Really Cares About Its Customers!

Moody Heating and Air Conditioning at 1020 W Maple is a huge blessing, and I highly recommend them to you. My house had an old furnace, at least 42 years old, and an air conditioning unit that was way beyond its best days as well. Last fall I asked for a price quote from another company (not Moody), and the other company never even called back with their price quote after seeing how old and tough the situation might be. Even worse, during the visit of the other company they mentioned outrageous prices. And whenever I asked even a tiny question that awful man from the other company would just start either talking down to me or arguing with me, rather than giving me any answers to my questions. So, based on that awful other company (which sadly had so many shallow positive reviews which is why I called them last fall), combined with not ever getting a call back from that awful other company, I just gave up and lived with the super expensive, noisy, inefficient, slow, monstrous, and possibly deadly and dangerous out-of-date heater for the rest of this winter until now. But Moody was the exact opposite, like sunshine in a dark world! What a lucky day it was when I drove by their store during lunch break and just on the spur of the moment decided to drop in and see what they had to offer. At their personal in-home visit Moody offered me an awesome package on rock-solid equipment, which they were able to install right away while I was on spring break! Moody rose to the challenges and seemed to overcome every setback with a solution that was even better than if the challenge hadn't been there in the first place! Moody is also super honest. I immediately paid for and signed on the dotted line to get a great deal on the furnace and air-conditioning unit that I needed, just in case the deal went away, but Moody never even deposited the check until the work was done, which they were awesomely able to schedule at my request only four days later so that I was able to have the initial visit through the total installation of everything from start to finish, all completed during my days off during spring break! Moody did not try to upsell me on anything but intelligently provided exactly what my house really needed. Overall I received rock-solid TRANE equipment from Moody with everything included, plus total installation that went above and beyond normal expectations, and found out they even provide free servicing and filters at this time next year! Moody really cares about its customers!

- Jo M.

Thank you all!

My home warranty company recommended Moody Heating and Cooling. I was skeptical because my home warranty usual selects the cheapest and I usually don't get great quality or customer service. Was I wrong! From Rebecca the scheduling agent to everybody involved in installing our new AC unit, to Dan who I believe is the owner, it was the best customer service I've received. They educated me on how NOT to get hosed by other AC companies. And how to verify what they were saying was accurate. I highly recommend this company and I pray for their continued growth! Thank you all!

- Chad D.

Highly Recommended!

Mark and his guys are very knowledgeable and provide quality lightning-fast service. I had some issues with my Nest thermostat after install at 12PM after a Furnace install from another provider. Was on the phone with Nest for over an hour with no working solutions. Nest directed me to 3 different Nest recommended installers in the area. I got a call from Mark promptly in the morning and he had guys out to my house within an hour. When they arrived they solved the problem within 5-10 minutes and made sure everything else was hooked up correctly and running properly. These guys know how to provide high-quality service! Highly recommended!

- Thomas P.

Thank You So Much for Everything

We're very pleased with the service provided by Moody Heating & Air. Dan went out of his way to explain our situation with our home warranty company, and they agreed to replace our condenser and cover most of the cost. William and the other gentlemen (I'm sorry, I didn't catch their names) were very kind as well, and completed the job in the rain! When I asked William if he wanted to reschedule due to the weather, he smiled and said, "No, I don't mind." I'm very happy with the outcome, and especially the people. Thank you so much for everything. --Vincetta & Ginger Baker

- Ginger B.

Thank You So Much!

Dan, Rebecca, and Eldon were amazing to work with! Eldon went above and beyond to make sure our furnace was working properly, and Rebecca kept in touch with us on scheduling and more. Such a pleasant experience and I would highly recommend them if you’re looking for help with your heating and air. Thank you so much! 😃

- Johnna K.

I Will Definitely Use Their Company in the Future.

These guys were great! We were having trouble with our home warranty and needed some special assistance. I explained what we needed to their GM and they accepted the challenge. Once the home warranty situation was cleared up, they were able to save us even more money than we expected. I will definitely use their company in the future.

- Adam W.

I Would Be Happy to Recommend Moody to Anyone.

Mike was very courteous and a pleasure to visit with. He explained everything to me in a way that I could understand. He was very business-like and pleasant to do business with. I would be happy to recommend Moody to anyone. I have done business with them for many years.

- Judy B.