Our Priority Customer Program
Priority customers are Moody Heating & Air Conditioning customers who have our qualified, trained technicians come to their homes or businesses for their equipment’s annual cleaning, safety, and efficiency tune up. When you make a commitment to choose Moody Heating & Air Conditioning and make us your preferred heating and air conditioning professionals, we like to return the favor and demonstrate our appreciation by making you our “priority customer.”
Benefits of Being a Priority Customer
Priority customers receive a number of real and tangible benefits, including:
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Priority ResponsePriority customers are immediately moved ahead of non-priority customers. When our service department has more calls than service technicians, we will give priority scheduling to our priority customers.
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No Overtime Fee
Should you need service or equipment repair at an inopportune time, there will be no additional overtime charges, regardless of what time of day or night it is (standard rates apply).
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10% Discount On All Service Repairs
Should you be subject to an unwelcome repair, we will provide a 10% discount on the cost of the repair (including parts and labor).
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Lower Operating Costs
Clean, regularly maintained heating and air conditioning systems are more energy efficient and less expensive to operate. Clean, tuned, efficient systems have a tendency to add more heat and cooling to your home when operating than dirty inefficient systems.
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Reduced Runtime
When your heating and air conditioning system doesn't run as long to do the same job, it saves you money. Clean, regularly maintained equipment has a tendency to heat and cool your home more quickly than equipment that has not been maintained.
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Transferable
Priority customer benefits are transferable to a new owner or to your new home should you move to another address in Wichita or within our service area.
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Safer System
Clean, regularly maintained systems tend to be safer to operate.
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Longer Equipment Life
Clean, regularly maintained heating and air conditioning equipment simply lasts longer than dirty, poorly maintained equipment. When you are not repairing or replacing your equipment as often, you are saving money.
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Fewer Repairs
Clean, regularly maintained equipment generally needs less repair work because clean, tuned, efficient components, parts, and equipment will extend the equipment's life expectancy.
